Privacy Policy

We have prepared this statement to inform you of the privacy principles that govern this web site, eurooptic.com. We are dedicated to delivering the best European optics to U.S. consumers for the lowest price available. Our success is measured in customer satisfaction and attained one transaction at a time. We live by the Golden Rule and believe that no sale is so valuable as to cause us to compromise this way of life. Simply stated, your needs are more important than our gains.



This also includes respecting your concerns about privacy. Understanding that you may have questions about how this web site collects and uses the information that you provide to us we have established this Privacy Policy as a result. We use information we collect from you to process your order. We do not make email addresses gathered via your EuroOptic accounts available to third parties, though emails gathered via newsletter opt-ins will occasionally be used for marketing initiatives with trusted partners. Phone numbers gathered through pricing quote forms or EuroOptic accounts will not be shared or sold to third party marketers.



Because we may change our Privacy Policy from time to time, we urge you to review this policy each time you visit our site. Subject to the above provisions, by using our web site, you consent to the collection and use of information by us and the terms of this Privacy Policy.



Email Communications



When you create an account, place an order, or sign up for our newsletter, you agree to receive email communications from EuroOptic. These emails may include order confirmations, shipping updates, promotions, product launches, and other marketing messages. You can unsubscribe from promotional emails at any time using the link provided in each message. We do not sell or share your email address with third-party marketers, though newsletter opt-ins may be used for co-branded promotions with trusted partners. Transactional emails related to your order will continue regardless of subscription status.



Saving Credit Cards on EuroOptic.com



We're very pleased to be able to offer our customers the ability to save their credit cards for the convenience of return shopping. However, it's worth noting a few points regarding this feature, so that you can understand how seriously we take your privacy with respect to credit card information:



• We never, ever store your actual credit card information on this site, even when we "save" your credit card. The payment gateway issues us a token that represents your card information, and this token cannot be reverse-engineered to represent you or your credit card information at any other store in the world - it doesn't contain your card information and can't be used anywhere else.
• We don't allow you to add new shipping addresses without re-entering your card information. Adding a new shipping address means we ask you for your card info again, to prove you're you.
• We've increased the password complexity requirements so that your account is more secure.



SMS Terms of Service



1. When opted-in, you will receive text messages (SMS/MMS) to your mobile number. These kinds of messages may include quoted pricing and other offers going forward.
2. You can opt-out of this service at any time. Just text “STOP” to the phone number. After you text “STOP” to us, we will send you an SMS reply to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us.
3. If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at our Contact Us Page.
4. Carriers, such as AT&T, are not liable for delayed or undelivered messages.
5. Message and data rates may apply for any messages sent to you from us and to us from you. Currently we only send SMS messages when quoted pricing is requested, and therefore you will only will receive SMS messages when you request them.
6. The website uses cookies to help keep track of items you put into your shopping cart including when you have abandoned your cart and this information is used to determine when to send cart reminder messages via SMS.
7. We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages.
8. If you have any questions about your text plan or data plan, please contact your wireless provider.
9. If you have any questions regarding privacy, please see our policy above.



If after reviewing this Statement, you have any questions or privacy concerns please send an email to support@eurooptic.com or call customer service at +1 (570) 368-3920.



Mobile Terms of Service



The EuroOptic mobile message service (the "Service") is operated by EuroOptic (“EuroOptic”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.



By consenting to EuroOptic’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of EuroOptic through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).



You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with EuroOptic. Your participation in this program is completely voluntary.



We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.



You may opt-out of the Service at any time. Text the single keyword command STOP to 58232 or (833) 384-1351. You may also click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other EuroOptic mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.



For Service support or assistance, text HELP to 58232 or (833) 384-1351. You can also reach us by emailing a request to email sales@eurooptic.com.



We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.



The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.



To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.