Your satisfaction is important to us. If you are not completely satisfied with your purchase we will offer full credit for items returned in new condition within 15 days of purchase less return handling fees. Our return handling fees are $15 for orders under $1000 and $25 for orders $1000 and over. For returns of NFA items, a $75 return handling fee is assessed. Large/special order returns would require special consideration at the discretion of EuroOptic.
Firearms that have been fired or had optics or accessories attached to them are no longer considered in new condition and are not returnable.
Crossbows that have been fired are no longer considered new and must be returned to the manufacturer for warranty or repair service. EuroOptic will not accept the return of used crossbows.
Please note: if an order is to be returned that was purchased using the Credova payment method all items on the order must be returned pursuant to our normal return policy. Due to the intricacies of the application process it is not possible for us to process partial returns paid for via Credova.
If you purchased a riflescope, please do not mount it and then attempt to return it for full credit. We examine all returned rifle scopes, and if found to have been mounted we assess a minimum restocking fee of 20%.
We are committed to your satisfaction and encourage you to call if the item you purchased does not satisfy you or meet your needs.
When returning an item, please make sure all original packaging is included and you return it inside a shipper box, preferably the one that it was originally shipped in. If an item is returned without the original materials or if the factory packaging was damaged due to improper packing, then a refund may not be possible.
All shipping discrepancies (damaged/missing/incorrect items) must be reported within 72 hours of receiving the package.
To initiate a return, please email us at - our support representatives will assess your case and issue a Return Authorization as needed.
No Exchanges or Returns on Ammunition!