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Customer Service


Shipping Policy

For orders over $1000 an adult signature is required and the carrier may at its discretion, require the signature at the actual delivery address by the person who placed the order.

Please note that we must ship to the billing address of the cardholder on all web orders (excepting firearms, which must ship to FFL). If this poses a problem, CALL US before ordering so that we can make suitable arrangements.

Your shipping/handling fee is determined by the parcel's weight and destination. Value is also considered for insurance purposes only.

Free Freight Offer

  • Orders without free-shipping-excluded line items over $250.00 receive free UPS, or USPS Priority mail at the discretion of EuroOptic in the continental United States.
  • You may opt for normal shipping options over the discounted shipping offer, if you prefer. In this case, shipping will not be discounted or waived.
  • Orders shipped to Alaska and Hawaii may not qualify for free shipping.
  • Discounted or Sale products may not apply.
  • Shipping charges will be assessed on all returned or exchanged items.

Firearms Shipping

  • Firearms will ship to US addresses only. Firearms must be shipped to a licensed FFL. Additional shipping charges apply.
  • Pistols and revolvers must be shipped FedEx 2nd Day Air. A shipping charge of $35 will applied to all pistol orders.

Ammunition Shipping

  • Ammunition shipments must ship Ground - this unfortunately means that we cannot ship ammunition to Alaska or Hawaii.

Taser Products

  • Taser products will ship to US addresses only. Additional shipping charges may apply.
  • Taser products may not be shipped to customers in Washington DC, New York, New Jersey, Massachusetts, Rhode Island, or Hawaii, under any circumstances - in those states, the devices are not legal to own.
  • Taser products may be sold in the states of Illinois, Maryland, and Minnesota, however in these states a carry license is required to possess a Taser. Because of this, we must ship Taser products to an FFL for transfer for customers residing in those states.
  • In all other states, Taser products may be shipped directly to customers and no registration is required.
  • For the most up-to-date summary of Taser laws and restrictions, please visit the Taser website for more information.

International Orders

  • International orders are subject to additional shipping charges.
  • We do ship to APO addresses.

UPS - United Parcel Service:

  • Our standard shipping method within the continental US is UPS Ground service - 1-5 Business days delivery from shipping date.
  • All other UPS and USPS options are available.
  • A signature is required for most UPS shipments.
  • We will ship no signature required, but only at the customer's request. We are not responsible for lost orders that were shipped no signature required.
  • Orders placed before 4:00 p.m. Monday through Friday Eastern Standard Time ship same day.

UPS Shipping Times from 17754

USPS - United States Postal Service:

  • To all 50 states (including Puerto Rico). Please allow 3-7 days for delivery via Priority Mail and 1-3 Business days for Express Mail.

International Delivery

  • Eurooptic is not responsible for and can offer no specific advice on import fees, duty, customs or taxes that you may be charged upon arrival of your merchandise and urges you to consult your local government import office with any questions.
  • UPS will not allow export of riflescopes. Because of this, all riflescopes will be shipped by USPS Express Mail. Expect one week delivery most places in the world.

 
 

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